Refund policy

Return Policy

You have 1 week to return your item/s for a full refund back to the payment method used.

After the initial week you have  2 more weeks  to return your item for in-store credit or exchange (when available).

The garment must have original tags attached, be unworn with a receipt.

Sale items, accessories & undergarments are final sales.

Local YMM Customers

You must bring your items into the store within the time frame stated above to receive either a refund, exchange or store credit.

Returns will not go through until the items have been inspected at the store, once we confirm that all criteria has been met we will issue the refund, exchange or store credit.

If Store credit is issued we will create a customer account for you if one does not already exist. You will be able to use the credit online or in-store. 

Out of Town Customers

Contact us via email at info@riseandsetboutique.com as soon as you know your item isn’t a LOVE. We will accept return requests within 7 days of receiving your package from us for full refund. If your request comes to us 7-14 days after you will be eligible for exchange or store credit only. We will give you further instructions once we have received your return request.

  • All returns are mailed back at the customers expense to the address provided in the email.
  • Your package must be in the mail heading back to us within 10 days of receiving your order. (for a Refund) or 24 days of receiving your order (For exchange when available or store credit)
  • There are no returns or exchanges for sale items, accessories and undergarments
  • Returns will not go through until the items have been inspected at the store, once we confirm that all criteria has been met we will issue the refund, exchange or store credit. (depending on when your initial return request email was sent & package mailed)

 Shipping and handling on returned merchandise is non-refundable unless the product is damaged or the incorrect item was shipped. 

Defective or Damaged Items 

Contact Rise and Set  within 2 days of receiving your parcel.

All merchandise is thoroughly checked for defects and damages prior to shipping. If we have missed something and you have received a damaged or defective product please notify us at info@riseandsetboutique.com within 2 days of receiving your purchase to be eligible for a refund. If the item has been wash or the tagged removed we cannot offer a refund.