Shipping policy
Rise & Set is committed to processing orders promptly. We will do our best to ship items within 2-4 business days after an order is placed.
Fort McMurray area:
Drop off delivery. ($8 charge or Free for orders over $100)
- We offer next day delivery (sometimes sooner!)
- You will receive a text once your package has been delivered.
In store pickup (Free)
- Please allow 1 day for your order to be processed.
- You will receive an email confirmation when your item is ready
- Once you are notified, your item will be available for pickup anytime during store hours.
Outside the Fort McMurray Area:
- Packages are sent through Canada Post Expedited Parcel with tracking.
- You will receive an email notification with tracking once your item/s have been shipped.
Shipping in Alberta:
$0.00 - $149.99 before tax = $18.00
$150 before tax or more = we ship for free!
Alberta – 4-6 business days once shipped (aprox)
Canada Wide:
$0.00 - $149.99 before tax = $22.00
$150.00 before tax or more = we ship for free!
Canada wide – 6-10 business days once shipped (aprox)
Lost or Stolen Package
If your shipped package says delivered and you can’t find it (not always to the door, check your community mailbox if you have one), you will need to contact Canada Post with your tracking number. Rise and Set is not responsible for lost or stolen packages.
You will receive a photo text (showing your package at your doorstep) as delivery confirmation for local deliveries. We notify you before making the delivery and then immediately after your order has been left at your door. If you have specific drop off instructions please notify us when placing your order. Rise and Set is not responsible for lost or stolen packages once they are delivered.
